Maintenance planned on 28/06/2022 – region: La Louvière – impacted services: All internet services

Dear customers,

Proximus has planned a maintenance which may affect your services.

Please find all details below:

Start*: 28-06-2022 08:00
End*: 28-06-2022 16:30
Duration: potential impact: 15 minutes
Impacted services: all internet services
Affected Areas**: La Louvière

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 17/06/2022 – impacted services: All internet services – region: La Louvière

Dear customers,

Proximus has planned a maintenance which may affect your services.

Please find all details below:

Start*: 17-06-2022 00:00
End*: 17-06-2022 06:00
Duration: 6 hours
Impacted services: all internet services
Affected Areas**: La Louvière

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 07/06/2022 – impacted services: All internet services

Dear customers,

We have planned a maintenance on our core routers in order to improve the performance and the quality of our services.

These works may cause a short interruption of your connection during scheduled maintenance window.

Please find all details below:

Start*: 07-06-2022 03:00
End*: 07-06-2022 05:00
Duration: potential impact: possible loss of connection during the maintenance window
Impacted services: all internet services
Affected Areas**: all areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 16/06/2022 – impacted services: All internet services – region: Herentals

Dear customers,

Proximus has planned a maintenance in order to move some underground cables before the road works.

This maintenance may affect your services.

Please find all details below:

Start*: 16-06-2022 00:05
End*: 16-06-2022 06:00
Duration: 5 hours 55 minutes
Impacted services: all internet services
Affected Areas**: Herentals

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 20/05/2022 – impacted services: All internet services – region: La Louvière

Dear customers,

Proximus has planned a maintenance which may affect your services.

Please find all details below:

Start*: 20-05-2022 00:00
End*: 20-05-2022 06:00
Duration: 6 hours
Impacted services: all internet services
Affected Areas**: La Louvière

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 28/04/2022 – impacted services: All internet services – region: Roeselare

Dear customers,

Proximus has planned a maintenance in order to move some underground cables before the road works.

This maintenance may affect your services.

Please find all details below:

Start*: 28-04-2022 01:00
End*: 28-04-2022 06:00
Duration: 5 hours
Impacted services: all internet services
Affected Areas**: Roeselare

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Outage: Outbound voice issues (Solved)

Dear customers,

We experienced an outage with some of our outbound calls.  Our Network Operations team investigated and resolved this outage.

Please find all details below:

Start*: 04-04-2022 14:15*
End*: 04-04-2022 16:15*
Duration: 2hrs
Impacted services: Some outbound calls
Affected Areas**: All areas

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 07/04/2022 – impacted services: All internet services – region: Roeselare

Dear customers,

Proximus has planned a maintenance in order to move some underground cables before the road works.

This maintenance may affect your services.

Please find all details below:

Start*: 07-04-2022 01:00
End*: 07-04-2022 06:00
Duration: 5 hours
Impacted services: all internet services
Affected Areas**: Roeselare

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 25/03/2022 – impacted services: All internet services – region: La Louvière

Dear customers,

Proximus has planned a maintenance which may affect your services.

Please find all details below:

Start*: 25-03-2022 00:00
End*: 25-03-2022 06:00
Duration: potential impact: 2 hours
Impacted services: all internet services
Affected Areas**: La Louvière

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 23/03/2022 – impacted services: Telephony : CLOSED

Dear customers,

We have planned a maintenance on our voice switches.

The telephony service will keep working during the maintenance, but there could be some minor interruptions in calls.

Please find all details below:

Start*: 23-03-2022 06:00
End*: 23-03-2022 07:00
Duration: 1 hour
Impacted services: telephony
Affected Areas**: all areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site