Outage: Connectivity issues in Walloon Brabant and Hainaut – Resolved

Dear customers,

We are currently experiencing an outage on our uplink for the provinces of Walloon Brabant and Hainaut. Our network engineers are working on restoring the service as soon as possible. We will provide further updates as they become available.

Please find all details below:

Update 18/09/2025 15:23: The issue has been resolved. All customer connections have recovered by 15:20.

The incident was caused by an interruption to the dark fiber. Due to maintenance work being carried out by our subcontractor at that time, the redundant path was unavailable, resulting in the service disruption.

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site