Issue / Solved /
You might experience slow connections due to a fiber cut in our core network. All traffic is rerouted. Because we can’t use full capacity you can experience slow connections to several international (especially German and Dutch ) locations.
Update 20/02/2013 17:15 : Our NOC engineers tweaked the routes. Currently the congestion on the network is normalized. The fiber cut is not solved yet. You can still experience slow connections to several international (especially German and Dutch ) locations.
Update 21/02/2013 07:30 : During the night the fiber cut has been resolved. All traffic is routed back via the original routes.
We apologize for the inconveniences.
Issue / Solved / Update /
Er zijn momenteel
problemen met het verzenden van e-mails via onze relay omwille van een probleem met een spamlijst.
Edpnet tracht dit zo snel mogelijk op te lossen.
Update (23/10/2012):
Dear customers,
We have a huge mail issue since yesterday. For the second time spamhaus.org listed our non-spamming IP ranges. You are unable to send mails to people who use spamhaus.org as a filter to receive e-mail.
Up to one month ago we always had a good contact with spamhaus.org. They informed us (on IP basis) where we had our spammers/abusers and we took contact with them to solve the issue.
Since one month spamhaus.org decided to take extreme measurements towards edpnet. Blocking entire IP ranges for several times because of spammers in our network who we deactivated as soon as we were aware of it.
As an ISP we do not do any filtering of traffic and we do allow fixed IP users to have their own mail servers. It seems that this policy of unfiltered & open internet is no longer possible when such measurements are taken. It seems that we as edpnet will have to redefine our policy regarding traffic filtering to prevent such issues as we have now.
Until now we only reacted on complaints and we did not pro-actively scan all traffic for possible abuse.
We do believe that over the years we already took quite a lot of measurements to get the internet free from abuse and spam as we closed port 25 for all our dynamic IP users and we implemented a state of the art Cisco Iron Port mail system.
Nevertheless we still do not do any traffic filtering and we don’t want to.
Currently we have a huge issue and we do not get any response from spamhaus.org.
We do encourage all our customers to contact spamhaus.org.
You can help us by :
Ask your de-listing on : http://www.spamhaus.org/lookup/
Re-tweet our message using the button below:
Tweet to @spamhaus
Edpnet verontschuldigt zich voor dit ongemak.
Update (23/10/2012):
Het probleem lijkt opgelost, spamhaus heeft edpnet van de lijst verwijderd.
Issue / Solved / Update /
There are currently
problems sending e-mails via our relay due to spam listing.
Edpnet is trying to solve this as fast as possible.
Update (23/10/2012):
Dear customers,
We have a huge mail issue since yesterday. For the second time spamhaus.org listed our non-spamming IP ranges. You are unable to send mails to people who use spamhaus.org as a filter to receive e-mail.
Up to one month ago we always had a good contact with spamhaus.org. They informed us (on IP basis) where we had our spammers/abusers and we took contact with them to solve the issue.
Since one month spamhaus.org decided to take extreme measurements towards edpnet. Blocking entire IP ranges for several times because of spammers in our network who we deactivated as soon as we were aware of it.
As an ISP we do not do any filtering of traffic and we do allow fixed IP users to have their own mail servers. It seems that this policy of unfiltered & open internet is no longer possible when such measurements are taken. It seems that we as edpnet will have to redefine our policy regarding traffic filtering to prevent such issues as we have now.
Until now we only reacted on complaints and we did not pro-actively scan all traffic for possible abuse.
We do believe that over the years we already took quite a lot of measurements to get the internet free from abuse and spam as we closed port 25 for all our dynamic IP users and we implemented a state of the art Cisco Iron Port mail system.
Nevertheless we still do not do any traffic filtering and we don’t want to.
Currently we have a huge issue and we do not get any response from spamhaus.org.
We do encourage all our customers to contact spamhaus.org.
You can help us by :
Ask your de-listing on : http://www.spamhaus.org/lookup/
Re-tweet our message using the button below:
Tweet to @spamhaus
Edpnet apologizes for any inconveniences.
Update (23/10/2012):
The problem should be solved, spamhaus removed us from their list.
Issue / Solved /
We are currently
unreachable from Proximus.
Proximus is trying to solve this as fast as possible.
Update (05/10/2012): The issue was solved by Proximus.
Edpnet apologizes for any inconveniences.
Solved /
There is currently an outage in
East- and West-Flanders.
Internet and telephony is not working.
Edpnet is trying to solve this as fast as possible.
Update (11:30): There is a fiber cut in the area of Gent, splicers are already on it.
Update (15:10): The fiber cut seems more complicated as first expected due to underground drilling on the location itself. Locating the fiber cut wasn’t easy and splicers now need to dig on a difficult spot.
Meanwhile we are searching for a temporary solution for our customers, while the splicers are solving the fiber cut. We hope to have a temporary solution by 18h00.
Update (16:55): The connection has been restored. All customers should get online again.
Edpnet apologizes for any inconveniences.
Issue / Solved /
Er zijn momenteel
problemen met het verzenden van e-mails via onze relay.
Edpnet tracht dit zo snel mogelijk op te lossen.
Update (15:30): Het verzenden van e-mails via relay.edpnet.be of relay.edpnet.nl werkt terug.
Edpnet verontschuldigt zich voor dit ongemak.
Issue / Solved /
There are currently
problems sending e-mails via our relay due to spam listing.
Edpnet is trying to solve this as fast as possible.
Update (15:30): Sending e-mails via relay.edpnet.be or relay.edpnet.nl is working again.
Edpnet apologizes for any inconveniences.
Closed / Solved /
We are facing a major telephony outage
We’re working really hard to get this solved ASAP.
More updates soon.
Update (20/09/2012): The problem has been resolved.
Edpnet apologizes for any inconveniences.
Issue / Solved /
While solving a known issue on one of our main routers, another problem occurred, Belgian internet traffic may be impacted. Our NOC team is solving this within 30 min.
Update (13:00): The problem has been solved. Everything is back online.
We apologize for the inconveniences.
Issue / Solved /
We are receiving complaints from some users that are unable to reach some websites (facebook, microsoft, hotmail, …).
Edpnet is trying to solve this as fast as possible.
Update (15:22): The problem has been found. Everything is back online.
Edpnet apologizes for any inconveniences.