3 February 2012

There is currently an issue with edpnet telephony.
Customers in the zone 014 cannot receive any calls.
We are trying to resolve this issue as fast as possible.

Update: The issue has been solved.

Edpnet apologizes for any inconveniences.


Phishing report

Some customers have received the phishing e-mail below.
We would like to inform you that this message can be disregarded and is not coming from edpnet.

——– Original Message ——– 
Subject: Alert
Date: Tue, 31 Jan 2012 04:19:05 -0800
From: Edpnet Webmail <acc.services@edpnet.be>


To: undisclosed-recipients:;

uw e-mail profiel behoeften naar worden bijgewerkt 
klikken hier naar updaten uw e-mail rekening. 
dank u. 
Edpnet Webmail


23 January 2012

There is a maintenance planned on one of the core routers of edpnet.
During the maintenance all edpnet services (DSL, VoIP,…) will be impacted.

Maintenance window: 05:00 – 07:00
Downtime: 5~15 minutes

Update: The maintenance has been completed.

Edpnet apologizes for any inconveniences.


11 januari 2012

Er is een dringend netwerk onderhoud gepland voor edpnet telefonie.
Tijdens het onderhoud zullen alle oproepen even onderbroken worden.

Tijdspanne: 10:00 – 13:00
Downtime: 1~3 minuten.

Edpnet verontschuldigt zich voor dit ongemak.


11 January 2012

There is an urgent network maintenance planned for edpnet telephony.
During the maintenance calls will be interrupted shortly.

Maintenance window: 10:00 – 13:00
Interruptions: 1~3 minutes

Edpnet apologizes for any inconveniences.


10 January 2012

There is a network maintenance planned in the Gent area.
During the maintenance you can experience disconnections.

Maintenance window: 06:00 – 06:30
Downtime: 1~3 minutes

Update: Due to problems this morning, a second maintenance will take place on Thursday 12/01/2011 between 06:00 and 07:00.

Edpnet apologizes for any inconveniences.


4 January 2012

We currently have an outage at LCL Diegem.
Only colocation and IP-Transit customers are impacted.
We are trying to resolve this issue as fast as possible.

Update: The outage is solved.

Edpnet apologizes for any inconveniences.


6 January 2012

There is a network maintenance planned in the Brussels area.
During the maintenance you can experience disconnections.

Maintenance window: 00:00 – 06:00
Downtime: 5-10 minutes

Edpnet apologizes for any inconveniences.


29 december 2011

Er is een onderhoud gepland op onze mail en voip infrastructuur.

Tijdspanne: 08:00 – 09:00
Downtime: 1~3 minuten.

Edpnet verontschuldigt zich voor dit ongemak.


29 December 2011

There is a maintenance planned on our mail and voip infrastructure.

Maintenance window: 08:00 – 09:00
Downtime: 1~3 minutes.

Edpnet apologizes for any inconveniences.