Issue / Solved /

26 September 2012

There are currently problems sending e-mails via our relay due to spam listing.

Edpnet is trying to solve this as fast as possible.

Update (15:30): Sending e-mails via relay.edpnet.be or relay.edpnet.nl is working again.

Edpnet apologizes for any inconveniences. 

Issue /

Telephony outage 20/09

We are facing a major VOIP outage

We’re working really hard to get this solved ASAP.

More updates soon.

Edpnet apologizes for any inconveniences.

Closed / Solved /

Telephony outage 20/09

We are facing a major telephony outage
 
We’re working really hard to get this solved ASAP.

More updates soon.

 
Update (20/09/2012): The problem has been resolved.

Edpnet apologizes for any inconveniences.

21 September 2012

An urgent maintenance in Amsterdam and Frankfurt has been scheduled in order to re-establish access to certain websites that are currently unreachable.

Maintenance window: 01:00 – 03:00
Downtime: Amsterdam: 2 x ~20 minutes
                 Frankfurt: ~30 minutes

Update (21/09/2012): The maintenance of this morning has been successfully completed.

Edpnet apologizes for any inconveniences.

20 September 2012

A maintenance has been scheduled impacting colocation customers in Brussels and London.

Impacted customers have already been informed.

Maintenance window: 04:00 – 04:30
Downtime: ~20 minutes

Update (20/09/2012): The maintenance of this morning has been successfully completed.

Edpnet apologizes for any inconveniences.

Issue / Solved /

10 September 2012

While solving a known issue on one of our main routers, another problem occurred, Belgian internet traffic may be impacted. Our NOC team is solving this within 30 min.

Update (13:00): The problem has been solved. Everything is back online.

We apologize for the inconveniences.

Closed / Issue /

8 September 2012

We are receiving complaints from some users that are unable to reach some websites (facebook, microsoft, hotmail, …).
Edpnet is trying to solve this as fast as possible.

Update (15:22): The problem has been found. Everything is back online.

Edpnet apologizes for any inconveniences. 

Issue / Solved /

8 September 2012

We are receiving complaints from some users that are unable to reach some websites (facebook, microsoft, hotmail, …).
Edpnet is trying to solve this as fast as possible.

Update (15:22): The problem has been found. Everything is back online.

Edpnet apologizes for any inconveniences.

11 September 2012

There is a maintenance planned in the following zones:

050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 09

During the maintenance all xDSL customers will experience disconnections.

Maintenance window: 06:00 – 07:00
Downtime: ~15 minutes

Update (11/09/2012): The maintenance of this morning has been successfully completed.

Edpnet apologizes for any inconveniences.

Mobile fraud /

Mobile fraud

In the past few days we have noticed that fraudulous international calls are being made to Belgian mobile numbers.

Answering to these calls can cost you a lot of money.

We advice you to not answer this type of call, nor call back to unexpected or unknown foreign numbers.

edpnet

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