19 February 2013


There is a maintenance scheduled in East and West Flanders that will impact all the edpnet services (DSL, VoIP, …).

Maintenance window: 19/02 00h00 – 19/02 00h30.

Edpnet apologizes for any inconveniences.

Reminder: This is just to remind you that the maintenance will be accomplished tonight.

We advise you restarting your modem/router after the maintenance has been completed.

Update: The maintenance was successfully done within the announced time window.


24 January 2013

There is a maintenance scheduled impacting all of Belgium.
During the maintenance all edpnet services (DSL, VoIP, …) will be impacted.

Maintenance window: 02:00 – 06:00
Downtime: ~30 minutes We advice you to restart your modem/router after the maintenance has been completed. Edpnet apologizes for any inconveniences.

Update 24/01/2013
The first stage of this maintenance was successfully done. All the edpnet services are up. There will be the second maintenance to plan soon. As soon as we know an exact date we will keep you posted.


22 January 2013

You might experience slow connections.
There seems to be a DDOS attack towards our systems, we are looking into it.

Update 0:10
The problem should be solved, we will look into avoiding this for the future.

We apologize for the inconveniences.


24 januari 2013

Er is een netwerk onderhoud gepland met een impact op heel Nederland.
Tijdens het onderhoud zullen alle edpnet diensten (DSL, VoIP, …) geïmpacteerd zijn.

Tijdspanne: 02:00 – 06:00
Downtime: ~30 minuten.

We raden u aan uw modem/router te herstarten na het onderhoud.

Update 25/01/2013:
Het eerste deel van het onderhoud werd met succes afgerond. Alle services zijn beschikbaar. Binnenkort volgt het tweede en laatste deel, maar een datum is nog niet bekend.

Edpnet verontschuldigt zich voor dit ongemak.


24 January 2013

There is a maintenance scheduled impacting all of Belgium. During the maintenance all edpnet services (DSL, VoIP, …) will be impacted.

Maintenance window: 02:00 – 06:00
Downtime: ~30 minutes

We advice you to restart your modem/router after the maintenance has been completed.

Edpnet apologizes for any inconveniences.


23 November 2012

There is currently an outage in East- and West-Flanders.
Internet and telephony is not working.
Edpnet is trying to solve this as fast as possible.

Update 24 November 2012 03:07
Fault localization continues, doesn’t seem to be any edpnet hardware issue, we try to solve this together with our supplier.  Sorry for the inconvenience.

Update 24 November 2012 08:25
Fault localization continues, a new end to end test is being performed.   Sorry for the inconvenience.

Update 24 November 2012 16:23
Fault detected at last, faulty card with supplier, a new is sent out from central stock, and should arrive within a few hours. Sorry for the inconvenience.

Update 24 November 2012 18:40
Card replaced by supplier, problem solved. Sorry for the inconvenience, and thank you for your patience.


20 November 2012

Er is een netwerk onderhoud gepland.
Alle xDSL klanten zullen een downtime ervaren van ongeveer 5 minuten.

Tijdspanne: 06:30 – 07:00
Downtime: ~5 minuten.

Update (21/11/2012): Het onderhoud is succesvol afgerond.

Edpnet verontschuldigt zich voor dit ongemak.


22 oktober 2012

Er zijn momenteel problemen met het verzenden van e-mails via onze relay omwille van een probleem met een spamlijst.

Edpnet tracht dit zo snel mogelijk op te lossen.

Update (23/10/2012):

Dear customers,

We have a huge mail issue since yesterday. For the second time spamhaus.org listed our non-spamming IP ranges. You are unable to send mails to people who use spamhaus.org as a filter to receive e-mail.

Up to one month ago we always had a good contact with spamhaus.org. They informed us (on IP basis) where we had our spammers/abusers and we took contact with them to solve the issue.
Since one month spamhaus.org decided to take extreme measurements towards edpnet. Blocking entire IP ranges for several times because of spammers in our network who we deactivated as soon as we were aware of it.

As an ISP we do not do any filtering of traffic and we do allow fixed IP users to have their own mail servers. It seems that this policy of unfiltered & open internet is no longer possible when such measurements are taken. It seems that we as edpnet will have to redefine our policy regarding traffic filtering to prevent such issues as we have now.

Until now we only reacted on complaints and we did not pro-actively scan all traffic for possible abuse.

We do believe that over the years we already took quite a lot of measurements to get the internet free from abuse and spam as we closed port 25 for all our dynamic IP users and we implemented a state of the art Cisco Iron Port mail system.
Nevertheless we still do not do any traffic filtering and we don’t want to.

Currently we have a huge issue and we do not get any response from spamhaus.org.
We do encourage all our customers to contact spamhaus.org.

You can help us by :

Ask your de-listing on : http://www.spamhaus.org/lookup/
Re-tweet our message using the button below:

Tweet to @spamhaus

Edpnet verontschuldigt zich voor dit ongemak.

Update (23/10/2012):

Het probleem lijkt opgelost, spamhaus heeft edpnet van de lijst verwijderd. 


22 October 2012

There are currently problems sending e-mails via our relay due to spam listing.

Edpnet is trying to solve this as fast as possible.

Update (23/10/2012):

Dear customers,

We have a huge mail issue since yesterday. For the second time spamhaus.org listed our non-spamming IP ranges. You are unable to send mails to people who use spamhaus.org as a filter to receive e-mail.

Up to one month ago we always had a good contact with spamhaus.org. They informed us (on IP basis) where we had our spammers/abusers and we took contact with them to solve the issue.
Since one month spamhaus.org decided to take extreme measurements towards edpnet. Blocking entire IP ranges for several times because of spammers in our network who we deactivated as soon as we were aware of it.

As an ISP we do not do any filtering of traffic and we do allow fixed IP users to have their own mail servers. It seems that this policy of unfiltered & open internet is no longer possible when such measurements are taken. It seems that we as edpnet will have to redefine our policy regarding traffic filtering to prevent such issues as we have now.

Until now we only reacted on complaints and we did not pro-actively scan all traffic for possible abuse.

We do believe that over the years we already took quite a lot of measurements to get the internet free from abuse and spam as we closed port 25 for all our dynamic IP users and we implemented a state of the art Cisco Iron Port mail system.
Nevertheless we still do not do any traffic filtering and we don’t want to.

Currently we have a huge issue and we do not get any response from spamhaus.org.
We do encourage all our customers to contact spamhaus.org.

You can help us by :

Ask your de-listing on : http://www.spamhaus.org/lookup/
Re-tweet our message using the button below:

Tweet to @spamhaus

Edpnet apologizes for any inconveniences.

Update (23/10/2012):

The problem should be solved, spamhaus removed us from their list. 


17 oktober 2012

Er is een netwerk onderhoud gepland op enkele routers.
Alle klanten blijven online, maar het is mogelijk dat u een hogere latency ervaart.

Tijdspanne: 02:00 – 03:00

Edpnet verontschuldigt zich voor dit ongemak.