Maintenance window: 02:00 – 06:00
Downtime: ~30 minutes
We advice you to restart your modem/router after the maintenance has been completed.
Edpnet apologizes for any inconveniences.
There is currently an outage in East- and West-Flanders.
Internet and telephony is not working.
Edpnet is trying to solve this as fast as possible.
Update 24 November 2012 03:07
Fault localization continues, doesn’t seem to be any edpnet hardware issue, we try to solve this together with our supplier. Sorry for the inconvenience.
Update 24 November 2012 08:25
Fault localization continues, a new end to end test is being performed. Sorry for the inconvenience.
Update 24 November 2012 16:23
Fault detected at last, faulty card with supplier, a new is sent out from central stock, and should arrive within a few hours. Sorry for the inconvenience.
Update 24 November 2012 18:40
Card replaced by supplier, problem solved. Sorry for the inconvenience, and thank you for your patience.
Tijdspanne: 06:30 – 07:00
Downtime: ~5 minuten.
Update (21/11/2012): Het onderhoud is succesvol afgerond.
Edpnet verontschuldigt zich voor dit ongemak.
Edpnet tracht dit zo snel mogelijk op te lossen.
Update (23/10/2012):
Dear customers,
We have a huge mail issue since yesterday. For the second time spamhaus.org listed our non-spamming IP ranges. You are unable to send mails to people who use spamhaus.org as a filter to receive e-mail.
Up to one month ago we always had a good contact with spamhaus.org. They informed us (on IP basis) where we had our spammers/abusers and we took contact with them to solve the issue.
Since one month spamhaus.org decided to take extreme measurements towards edpnet. Blocking entire IP ranges for several times because of spammers in our network who we deactivated as soon as we were aware of it.
As an ISP we do not do any filtering of traffic and we do allow fixed IP users to have their own mail servers. It seems that this policy of unfiltered & open internet is no longer possible when such measurements are taken. It seems that we as edpnet will have to redefine our policy regarding traffic filtering to prevent such issues as we have now.
Until now we only reacted on complaints and we did not pro-actively scan all traffic for possible abuse.
We do believe that over the years we already took quite a lot of measurements to get the internet free from abuse and spam as we closed port 25 for all our dynamic IP users and we implemented a state of the art Cisco Iron Port mail system.
Nevertheless we still do not do any traffic filtering and we don’t want to.
Currently we have a huge issue and we do not get any response from spamhaus.org.
We do encourage all our customers to contact spamhaus.org.
You can help us by :
Ask your de-listing on : http://www.spamhaus.org/lookup/
Re-tweet our message using the button below:
Edpnet verontschuldigt zich voor dit ongemak.
Update (23/10/2012):
Het probleem lijkt opgelost, spamhaus heeft edpnet van de lijst verwijderd.
Edpnet is trying to solve this as fast as possible.
Update (23/10/2012):
Dear customers,
We have a huge mail issue since yesterday. For the second time spamhaus.org listed our non-spamming IP ranges. You are unable to send mails to people who use spamhaus.org as a filter to receive e-mail.
Up to one month ago we always had a good contact with spamhaus.org. They informed us (on IP basis) where we had our spammers/abusers and we took contact with them to solve the issue.
Since one month spamhaus.org decided to take extreme measurements towards edpnet. Blocking entire IP ranges for several times because of spammers in our network who we deactivated as soon as we were aware of it.
As an ISP we do not do any filtering of traffic and we do allow fixed IP users to have their own mail servers. It seems that this policy of unfiltered & open internet is no longer possible when such measurements are taken. It seems that we as edpnet will have to redefine our policy regarding traffic filtering to prevent such issues as we have now.
Until now we only reacted on complaints and we did not pro-actively scan all traffic for possible abuse.
We do believe that over the years we already took quite a lot of measurements to get the internet free from abuse and spam as we closed port 25 for all our dynamic IP users and we implemented a state of the art Cisco Iron Port mail system.
Nevertheless we still do not do any traffic filtering and we don’t want to.
Currently we have a huge issue and we do not get any response from spamhaus.org.
We do encourage all our customers to contact spamhaus.org.
You can help us by :
Ask your de-listing on : http://www.spamhaus.org/lookup/
Re-tweet our message using the button below:
Edpnet apologizes for any inconveniences.
Update (23/10/2012):
The problem should be solved, spamhaus removed us from their list.
Tijdspanne: 02:00 – 03:00
Edpnet verontschuldigt zich voor dit ongemak.
Maintenance window: 02:00 – 03:00
Edpnet apologizes for any inconveniences.
Proximus is trying to solve this as fast as possible.
Update (05/10/2012): The issue was solved by Proximus.
Edpnet apologizes for any inconveniences.
Update (11:30): There is a fiber cut in the area of Gent, splicers are already on it.
Update (15:10): The fiber cut seems more complicated as first expected due to underground drilling on the location itself. Locating the fiber cut wasn’t easy and splicers now need to dig on a difficult spot.
Meanwhile we are searching for a temporary solution for our customers, while the splicers are solving the fiber cut. We hope to have a temporary solution by 18h00.
Update (16:55): The connection has been restored. All customers should get online again.
Edpnet apologizes for any inconveniences.
Edpnet tracht dit zo snel mogelijk op te lossen.
Update (15:30): Het verzenden van e-mails via relay.edpnet.be of relay.edpnet.nl werkt terug.
Edpnet verontschuldigt zich voor dit ongemak.