Issue / Solved /
There is currently an outage in
East- and West-Flanders impacting internet and telephony services.
Edpnet is trying to solve this as fast as possible.
Update 29/04/2013 10:21: There’s an outage in our supplier’s network. We’ll let you know as soon as any ETR is available. Sorry for the inconveniences.
Update 29/04/2013 11:15: The fault is detected, splicers are already working on it. The connection should be restored in a few hours. We’ll keep you informed of any new information.
Update 29/04/2013 12:33: We’ve just received a confirmed ETR. The issue should be solved by 14h00.
Update 29/04/2013 13:13: It has been found out that the issue is more complicated than expected, there’s a large section of fiber to be replaced. Splicers are currently working on it. We expect it to be solved within 2 hours. Thanks a lot for your patience and understanding.
Update 29/04/2013 15:56: First of all, we’re sorry for the delay in the update. The splicing has been just finished, all customers should get online again. The end of the works is not confirmed yet though, we’ll keep you informed.
Update 29/04/2013 16:29: Our supplier confirmed that all the affected fibers were replaced. All services are up and running with no further issues since 15h55.
We apologize for the inconveniences it caused and thank you for your patience.
Edpnet apologizes for any inconveniences caused.
Issue / Solved /
You might experience slow connections due to a fiber cut in our core network. All traffic is rerouted. Because we can’t use full capacity you can experience slow connections to several international (especially German and Dutch ) locations.
Update 20/02/2013 17:15 : Our NOC engineers tweaked the routes. Currently the congestion on the network is normalized. The fiber cut is not solved yet. You can still experience slow connections to several international (especially German and Dutch ) locations.
Update 21/02/2013 07:30 : During the night the fiber cut has been resolved. All traffic is routed back via the original routes.
We apologize for the inconveniences.
Maintenance / Update /
Er is een netwerk onderhoud gepland met een impact op heel Nederland.
Tijdens het onderhoud zullen alle edpnet diensten (DSL, VoIP, …) geïmpacteerd zijn.
Tijdspanne: 06:00 – 06:15
Downtime: ~15 minuten.
We raden u aan uw modem/router te herstarten na het onderhoud.
Edpnet verontschuldigt zich voor dit ongemak.
Update: Het netwerk onderhoud gepland in de nacht van 17 op 18 februari is tijdelijk uitgesteld.
Wij brengen u op de hoogte van zodra we een nieuwe planning kennen.
Closed /
Er is een netwerk dringend onderhoud gepland met een impact op
heel Nederland.
Tijdens het onderhoud zullen
alle edpnet diensten (DSL, VoIP, …) geïmpacteerd zijn.
Tijdspanne: 02:00 – 03:00
Downtime: ~30 minuten.
We raden u aan uw modem/router te herstarten na het onderhoud.
Edpnet verontschuldigt zich voor dit ongemak.
Update: dit onderhoud is met succes afgerond
Closed /
There is an emergency maintenance scheduled tomorrow morning impacting
all of Belgium. During the maintenance all edpnet services (DSL, VoIP, …) will be impacted.
Maintenance window: 02:00 – 03:00
Downtime: ~30 minutes We advice you to restart your modem/router after the maintenance has been completed. Edpnet apologizes for any inconveniences.
Update: The maintenance succeeded successfully.
There is a maintenance scheduled impacting
all of Belgium. During the maintenance all edpnet services (DSL, VoIP, …) will be impacted.
Maintenance window: 02:00 – 06:00
Downtime: ~30 minutes We advice you to restart your modem/router after the maintenance has been completed. Edpnet apologizes for any inconveniences.
Update 24/01/2013
The first stage of this maintenance was successfully done. All the edpnet services are up. There will be the second maintenance to plan soon. As soon as we know an exact date we will keep you posted.
Closed / Issue /
You might experience slow connections.
There seems to be a DDOS attack towards our systems, we are looking into it.
Update 0:10
The problem should be solved, we will look into avoiding this for the future.
We apologize for the inconveniences.
Closed / Maintenance /
Er is een netwerk onderhoud gepland met een impact op
heel Nederland.
Tijdens het onderhoud zullen
alle edpnet diensten (DSL, VoIP, …) geïmpacteerd zijn.
Tijdspanne: 02:00 – 06:00
Downtime: ~30 minuten.
We raden u aan uw modem/router te herstarten na het onderhoud.
Update 25/01/2013:
Het eerste deel van het onderhoud werd met succes afgerond. Alle services zijn beschikbaar. Binnenkort volgt het tweede en laatste deel, maar een datum is nog niet bekend.
Edpnet verontschuldigt zich voor dit ongemak.